Automotive Leads That Convert With Live Chat Software

Every car dealership strives hard to rake in an abundance of automotive leads, whether it is buying lists in bulk from list brokers or simply organically through their dealership website. The above two scenarios work in completely different contrasts to each other, with lists you are contacting customers without knowing what their needs are, and your website sends you prepped potential automotive leads by the dozen. So how do you transform from one strategy to the other in the most cost effective and efficient way?Your ultimate solution is Live Chat for Automotive Dealerships! Creating the best customer service experience is crucial to any business, and its perks are much needed to reach the next level of success. Sure you have a fantastic website complete with interactive tours and top level graphics, but your competitors are on the same page or have maybe stepped it up a few notches. Keep in mind that you are not blogging or earning income from advertizing, which is where ranking becomes crucial, and although your dealership website should rank high, you’re main goal is to Sell Cars and Fast!With live chat software enabled, you are able to reach two goals with one interactive approach. First, your visitors are greeted as though they were in your dealership, meaning instantly. At this point, professional live chat operators are able to build rapport with the customer, and after answering their questions are able schedule a test drive at their convenient time. Second, as the test drive is waiting for the customer and all the questions are answered before they arrive, closing the deal for physical sales staff can at most times be a seamless process.Generate premium leads from your website seamlesslyAutomotive sales leads that are filtered from your website generally hold more substance as the visitor is interested in your product, and since you’ve already captured his/her interest, the lead has a much higher chance of converting. Many dealerships are under the misconception that big ticket items such as cars can only be sold through a physical interaction such as their lot. This may have been the case 10 years ago, but today, the first place a consumers visits when researching a product is the official website.For dealers and all other businesses, this simply means that the first impression your website exemplifies, is the same as they would receive when walking into your physical dealership. Chat software allows you to create that first absolute impression on your website so the automotive leads that are directed to your dealership are already soaked in the “WoW” factor! As a dealership manager, all you would need to do is ensure that you have some friendly, smiling and knowledgeable professional staff at hand to ice the cake.